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Your Broadband provider for Placer, El Dorado, Nevada and Yuba County

  contact us
  Central Valley Broadband
  1624 Santa Clara Dr., #250
  Roseville, CA 95661
530-852-0318 - 916-676-2697
mon thru Fri -  8:00am to 5:30pm
sat/sun/holidays -  leave voicemail

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    networkstatsicon1Network Status  Information

    Central Valley Broadband customers can go here to get updates on current status of the network, known issues, planned outages and recent history of issues. The web page is used to post information about system or area-wide internet related issues.  If you have a problem that you don’t see listed here please contact us, you might have a problem related only to you.

    We also may experience downtime if our fiber provider experiences problems or if there is a PG&E power outage.  Most of our access points have battery backup power, solar panels and generator setup.

greengoicon  Nothing reported at this time

realerticon    Network Status Warning Alert

resolvedicon     Resolved

     Network Status

    greengoiconNetwork - No unusual network conditions have been reported at this time - If you are experiencing problems with any of our services, please send a detailed e-mail to our support team or call 530-852-0318 or 916-676-2697

    greengoicon Incoming E-mail

    The status of our incoming POP3 e-mail servers which allows you to receive mail.

    greengoicon Outgoing E-mail

    The status of our incoming SMTP e-mail servers which allows you to send mail.

    Rest of Network - Slowness in some areas, routing work in process, No other unusual network conditions have been reported at this time

    Web Mail Information:

    Mail Alert:   E-mail Server Up and Running

    realerticon  Latest Network Status Warning Alert

    Date: 01/19/2012
    Access Point (AP):Barbula
    Problems: Outage
    Current Status: On a Generator

    Details: power outage

    Recent History

    Date: 12/27/2011
    Access Point (AP):
    Bald Hill
    Problems:
    Outage
    Current Status:
    Up and running

    Details: moving the access point

    Date: 12/25/2011
    Access Point (AP):
    Sheridan
    Problems:
    Outage
    Current Status:
    No access

    Details: in route to fix - rebooted online again

    Date: 12/17/2011
    Access Point (AP):
    Leisa Ln
    Problems:
    Outage
    Current Status:
    Online

    Details: router problem

    Date: 12/09/2011
    Access Point (AP):
    Santa Clara
    Problems:
    Router Board work
    Current Status:
    Slow

    Details: Planned

    Date: 12/06/2011
    Access Point (AP):
    Heather
    Problems:
    no access for certain people with old gateway settings, identifying customer to make changes
    Current Status:
    Up and running

    Details:  waiting for customer to call

    Date: 11/19/2011
    Access Point (AP):
    Theaker
    Problems:
    No access
    Current Status:
    Technician in route

    Details: Router exchange

    Date: 11/19/2011
    Access Point (AP):
    Sugarview
    Problems:
    Slow access
    Current Status:
    fixed

    Details: Update Equipment

    Date: 11/10/2011
    Access Point: Santa Clara
    Planned Work/Replacement: Planned Server move to new facility - E-mail Server and DNS Server outages during move
    Current Status: UP and Running

    Details: Moving into a new facility

    Date: 11/09/2011
    Access Point (AP): New Sheridan AP
    Problems: No access - listen to message
    Current Status: Technician in route

    Details: New Router failure

    Date: 11/04/2011
    Access Point:
    Eagle View
    Planned Work/Replacement:
    Planned PG&E outage
    Current Status:
    Up and running

    Details: Technicians in the area making sure everything is back up

    Date: 10/29/2011
    Access Point (AP): Fruitvale
    Problems: No access
    Current Status: Up and running

    Details: Routing issue

    Date: 10/28/2011
    Access Point (AP):
    Pilot Hill Area, Cool, Cerro Vista
    Problems:
    Back Online
    Current Status:
    NO access after battery power low

    Details: Major PG&E power outage

    Date: 10/25/2011
    Access Point (AP):
    Eagle View MERAKI
    Problems:
    Outage
    Current Status:
    Up and Running

    Date: 10/25/2011
    Access Point:
    Horses
    Problems:
    Equipment Replacement
    Current Status:
    Up and Running


    Date: 10/7/2011
    Access Point (AP):
    Sugarview
    Problems:
    Up and down
    Current Status: 
    FIXED

    Date: 7/25/2011
    Access Point (AP):
    Pear Valley
    Problems:
    Canopy Problem
    Current Status: Up and running

    Details:  2 hour outage

    Date:7/25/2011
    Access Point (AP):
    Lozanos, Sierra View
    Problems:
    Power Problems
    Current Status: 
    Up and running

    Details: Overnight and 2 hour outage

    Date: 6/17/2011
    Access Point (AP):
    Sugarview
    Problems:
    Routerboard Exchange
    Current Status: 
    Up and running

    Details: 2 hour outage

    Date: 6/17/2011
    Access Point (AP):
    Humbug
    Problems:
    PG&E planned Power Outage
    Current Status: 
    Online

    Details: as planned

    Date: 6/15/2011
    Access Point (AP):
    Cox AP no access
    Problems:
    Router Replacement
    Current Status: 
    working at the site

    Details: 1-2 hour outage

    Date: 6/06/2011
    Access Point (AP):
    Theaker
    Problems:
    equipment failure (lightning storm)
    Current Status: 
    up and running

    Details: rebuilt the site

    Date: 8/26/2010 3:20PM
    Access Point (AP):
    Hoyer
    Problems:
    Router Problems
    Current Status:
    slowly coming back up

    Details: Router Problems because of heat

    Date: 8/22/2010
    Access Point (AP):
    Pilot Hill, Terrace View, Bowman, Shaver-Hoboken, Old Airport, Cerro Vista
    Problems:
    Equipment failure
    Current Status: 
    UP and Running

    Details: Card had to be replaced

    Date: 8/20/2010
    Access Point (AP):
    Heather
    Problems:
    Power Outage
    Current Status:
    Running

    Details: PG&E Power Problem

    Date: 8/20/2010
    Access Point (AP):
    Placerville area, Cool
    Problems:
    Power Outage
    Current Status:
    Running

    Details: PG&E Power Problem

    Date: 7/21/2010
    Access Point (AP):
    XO Backhaul Feed
    Problems:
    Disconnects
    Current Status:
    Running

    Details: Faulty Airconditioner at XO

    Date: 7/14/2010
    Access Point (AP):  Roseville Surewest Fiber
    Problems: down for 1 1/2 hours
    Current Status:  
     

    Date: 6/21/2010
    Access Point (AP): Auburn Valley
    Problems: Up and down due to upgrades
    Current Status: up and down

    Details:  Replacing tower and upgrading the old outdated ASC equipment

    Date: 6/15/2010
    Access Point (AP):  Main Network
    Problems: Up and down
    Current Status: Up and down
    Details: Upgrading backhaul

    resolvedicon Resolved: 6.45

    Date: 6/14/2010
    Access Point (AP):
    Heather
    Problems:
    Power Disruption
    Current Status:
    No access
    Details:
    Building Re-Construction site - power was disrupted, on the way with generator and batteries

     Resolved: 10:35 AM

     

     

Month and Year 2010

Network Up Statistics

January 2009

99%

February 2009

99.9%

March 2009

99.9%

April 2009

99.9%

May 2009

99.9%

June 2009

98.9%

July 2009

98%

August 2009

98.9%

September 2009

98%

October 2009

98%

November 2009

98%

December 2009

99%

     

    Planned Maintenance

    The information here will let you know about upcoming modifications and enhancements to the CVB network that may affect your ability to get online. You can check here for news on CVB’s upcoming maintenance. CVB does everything to minimize your downtime.

    CVB might have unplanned outages when software has to be updated, patches put in place equipment to be replaced, but they are normally not noticed by most of our customers.

    Current Schedule:

    Date: 12/17/2011
    Access Point: 2 new access points in new castle construction
    Planned Work/Replacement
    Current Status: under construction

    Details: no outages planned

    Date: ongoing
    Access Point: all areas
    Planned Work/Replacement: Planned Equipment upgrades for faster connections
    Current Status: UP and Running

    Details: depending on weather and man power

    Other Information:

    CVB has increased the internet feed by 10 times to a full 1 Gigabit Fiber Feed - we are currently working on getting this large amount delivered into the field! Read more

     

 

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