Be prepared before you call a Tech Support Professional
Before you start unhooking your computer or before you pick up the phone to have a tech come out to your home or business, you need to make sure you're prepared to explain your computer problem
Here are several things to keep in mind:
- If you have an error message: What's the exact error message on your screen?
- If you don't have an error message: What exactly is your computer doing? "It just doesn't work" isn't helpful information.
- When did the problem start happening?
- Did anything else happen at the same time the problem started? (i.e. a blue screen of death, smoke coming from the computer, virus warning, etc.)
- What have you already done to troubleshoot the problem?
- Has the problem changed since it first started happening (i.e. computer shuts off more frequently, error message appears at a different time now, etc.)
Communicate Clearly and describe the problem and don’t get emotional:
What to fix the problems yourself?
Why You Should Always Try to Fix Your Computer Problem Yourself First
Read More: http://pcsupport.about.com/od/computerservice/qt/fix-computer-yourself-first.htm
Common PC Problems and How to Fix Them
Read More: http://pcsupport.about.com/od/findtheproblem/tp/common-pc-problems.htm
Important Questions to Ask a Computer Repair Service
Read More: http://pcsupport.about.com/od/computerservice/a/questions-to-ask-computer-repair-service.htm
"Mom and Pop" Computer Shop vs National Chain Computer Repair Service
Read More:http://pcsupport.about.com/od/computerservice/qt/mom-and-pop-shop-vs-chain-computer-repair-service.htm
Fix a Problem With Your Computer
Read More: http://pcsupport.about.com/od/fixtheproblem/u/fix_a_computer_problem.htm
Valley IT Support - 916.768.1746
Owen Kittredge
Granite Bay, Ca 95746
www.ValleyITSupport.com
specializes in supporting small business computer systems and networks. Support is provided on site or connecting remotely to your computer or network.
With over 30 years of combined experience in the IT support field, you are getting mature professionals that strive to understand your needs and deliver the correct solutions based on experience.
Local and remote support
Backup solutions for data or hardware
Network design and installation
Data recovery from hard drives and CD ROMs
Security solutions - firewall, antivirus, and physical
Hardware maintenance and repair
Software evaluation, installation and configuration
Web site maintenance.
Dr. PC
For service in Placer, Sacramento, and Nevada counties - 530.885.2076
Locally owned and operated, Doctor PC offers a 1 to 2-day turnaround for computer services. Count on us for computer handling instructions, outstanding customer service, and low, competitive prices. Our friendly staff works one-on-one with you to educate you on your computer, e-mail, Internet, and document creation needs. For quality service, contact us today!
Computer Repair, Maintenance, and Networking, Mobile Available, AMENITY Computer Repair, Virus and Spyware, Document Recovery, Internet Access Sound and Video Issues, New Computer, Sales Business, Home Networking Maintenance, Contracts Installations & Replacements, Laptops & PC, Hard Drives & Modems Motherboards & Processors, Software (Programs), Operating System Repairs & Upgrades, Proactive IT Service, Delivery for Business, Web Design
http://www.doctorpc-ca.com/1305518.html
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