GO DIRECTLY to your Broadband Provider
CVB now offers technical support services. CVB technicians are experienced in solving your specific wireless broadband related and other computer needs - no driving to the Computer Repair Shop with all hassle this involves - or call on computer people that than have to call us to fix your problems - WE COME TO YOU - TRUST OUR EXPERIENCE
CVB has several different user plans and tech support options for Residential Technical Support Services:
Technical Support Fix -and Emergency Trip -
M-F 8:00 to 6:00PM
$95/hour/ 1 hour minimum
Sat/Sun 10.00AM to 6:00PM
Premium rates - $125/hour/ 1 hour minimum
Remote Control Technical support help - we log into your computer
Monthly Plan - $19.95/month, first session FREE
On Demand Help - $45
CALL CVB Support NOW - 530-852-0318 - 916-676-2607
Terms for service
Be prepared before you call a Tech Support Professional
Before you start unhooking your computer or before you pick up the phone to have a tech come out to your home or business, you need to make sure you're prepared to explain your computer problem
Here are several things to keep in mind:
- If you have an error message: What's the exact error message on your screen?
- If you don't have an error message: What exactly is your computer doing? "It just doesn't work" isn't helpful information.
- When did the problem start happening?
- Did anything else happen at the same time the problem started? (i.e. a blue screen of death, smoke coming from the computer, virus warning, etc.)
- What have you already done to troubleshoot the problem?
- Has the problem changed since it first started happening (i.e. computer shuts off more frequently, error message appears at a different time now, etc.)
CVB Services
Wireless Internet Support - Network and Internet Setup
- Install WIFI - connect your cables
- Internet Help - Setup and Configure your hardware for internet connection
- Browser Help - update latest updates for your browser
- Anti Virus and Firewall Support and Configuration, protection from Virus, Spam and Junk
- Check your Online Computer Security
- Linksys Router Support
- E-mail Support
Virus Removal - Industry standard virus detection & removal
- Virus Scanning - setup virus detection
- Virus Removal Support
- Virus Troubleshooting
- Trojan Removal
- Worm Virus Removal
- Spyware and Adware Removal
- Antimalware
- Spyware Removal
PC Maintenance/Technical Support
- Computer Tech Support
- PC Health Check-Up
- Computer Security
- Scanner Support
- Data Backup
- Printer Support
- Support for Microsoft Operating System
Windows Support/ MAC Support
- Support for Microsoft Windows XP
- Microsoft Outlook Support
- Support for Microsoft Windows - Install patches and service packs, help with backups, re-install windows
- Windows Troubleshooting - find cause of errors, check log-files for errors and warnings
- Windows 7 Upgrade
- Windows Vista Upgrade
- MS Outlook Configuration
Remote Control Service
- Remote Computer Support
- Online Computer Repair
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